Delight Your Customers
Understand Them In-Depth

Software for restaurants to greatly improve
their processes and customer satisfaction.

Grow Your Business With A Restaurant CRM That Works.

EI Restaurant CRM will allow you to take control and improve the efficiency of your reservation system and put in place a CRM that easily builds up your customer profile and preference, making every customer feel like a VIP when they dine at your establishment.

EI Restaurant CRM is a SPRING CDG Grant opensource enterprise software that allows you to put in place a Reservation and Customer Relation Management (CRM) system that will take your restaurant chain to the highest level of customer satisfaction and retention.

It creates an eco-system that makes your customer feel valued even before they start dining. Customers can place a reservation online by entering just their mobile number. Receive reservations via SMS or through the in-house app directly to outlet managers to save time and effort. Optimise your table revenue during peak hours with auto-reminders sent to the customers, allowing them to cancel easily. Daily reservations can be viewed as a whole on the system to have a centralized view by all staff.

Build a customer base with comprehensive information on our CRM that is easily accessible. Customers are linked to their visit history, spending behaviors and past preferences. Set formulas to put customers in different tiers. Allow your staff to make every customer feel like a VIP by having access to information such as first names, key dates and favorite dishes. It makes a world of difference when you are recommending blindly or something that the customer is fond of.

Finally, targeted marketing is possible. Lower unsubscribe rates by sending customers what they like. Increase sales through repeat customer opportunities by sending specific promotions, menus, products to the right group of people.

Keep your restaurant at the forefront by going back to the root of customer satisfaction, which is to make customers feel they have been dining there forever. For more information and grant possibilities for this software, contact us today.

SCREENSHOTS

FEATURES &
BENEFITS

features

  • Intuitive Online Reservation System
  • SMS Confirmation and Auto-reminders
  • Customer Relation Management
  • Comprehensive customer data
  • Advance search and filter by key criteria
  • Easy Access for servers to know preferences
  • Keep track of visit and spending history

benefits

  • Enhanced Customer Satisfaction
  • Centralising all customer data across all outlets
  • Optimise tables through easy confirmation/ cancellation
  • Increase revenue through targeted recommendation on-site
  • Increase repeat customer through targeted marketing
  • Service excellence from reservation to bill
  • Make every customer feel like a VIP

Grow Your Business With A Restaurant CRM That Works.

EI Restaurant CRM will allow you to take control and improve the efficiency of your reservation system and put in place a CRM that easily builds up your customer profile and preference, making every customer feel like a VIP when they dine at your establishment.

Send your requirements to us and we will get the right staff to get back to you